Returns & Exchanges

At Officeworks Photos, we want you to love your custom home decor and printed memories. If your order arrives damaged or doesn't meet our quality standards, we offer a straightforward return process to ensure your home remains perfectly styled.

Return Process

• 1.
  Contact Support

  Reach out to our customer service team within 30 days of delivery with your order number and photos of any defects or damage.

• 2.
  Receive Authorization

  Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with a prepaid shipping label if applicable.

• 3.
  Pack Your Items

  Securely package the items in their original packaging to prevent further damage during transit and include the RMA slip inside.

• 4.
  Refund or Replacement

  Once we receive and inspect your return, we will process a full refund to your original payment method or ship out a replacement free of charge.